I'm not sure the best way to explain this so I might need to record a video of the issue I'm having, its when I get large objects into iClone its like they disappear when I have certain views, then re appear back again when I move elsewhere, I'll upload a video to show what I mean https://drive...More
NOTE: For some reason I don't see the option to mark this as a bug, which it is. This is a reemergence of an old issue: when saving a project or some other item, the system lingers for a long time with the message "Creating thumbnail". Some users even have reported crashes. This was resolved...More
Hello support team, i just updated iclone 8.12 to version 8.2. unfortunately rendering is no longer possible. At 4% the loading bar hangs and the large preview monitor is also no longer visible. It would be great if there is a solution in the short term. If i could install an older version...More
Intermittent error on boot. The last thing I did was export some frames to Iray. I tried to initiate a new project. iClone locked up at 75% of converting data. Closed in task manager. Now, until I reboot the system, it thinks that there are two apps using the content manager. This error message...More
1. I Set Photoshop to be my external editor. 2. I closed and then reopened iClone. 3. I selected a "Base Color" map on a prop to edit and selected to edit it in the external editor....More
With both IC 8 and CC4 i am getting a memory error crash that happens randomly, it does not occur with any specific action, so it's not possible to create a step flow that can replicate. As a random action by its nature has no "apparent" cause. the error messages have different instruction...More
When I edit the acculips audio and change the letters with the lips editor, I slide the play marker on the timeline. Unfortunately Iclone always freezes after a while. The error message is as follows. The instruction at memory address xxx referenced memory address yyy. The following operation...More
