After updating to version 7.8 the program crashes once opened I am having the same problem with Character Creator 3.3 I was able to open the program at first but when I brought in a Custom character and animated it. However once I tried to export it as a Fbx file the computer crashed and...More
I removed all programs except Iclone and Iray and it still would not install. Sent a ticket to support for assistance as well. Unable to update any products even after I removed and reinstalled updater....More
I am using the trial version of iClone 7 and Character Creator 3 to evaluate this product for use in a project. I attempt to send iClone 7 the default avatar created in Character Creator 3 by either export to iClone 7 or saving as a .iAvatar file. However, either attempt causes iClone 7 to...More
The IRAY Plugin Preview Windows keeps moving out of scope so that I cannot reach the title bar to move it on my screens. I am using 3 screens with dieffernet resolutions. IRAY preview windows cannot be fixed to one screen or position. Sometimes it is positioned to far above so that I cannot...More
The perform actions do not work properly in Iclone 7.2. They worked in previous versions but none of the props I made with perform animations work now in 7. They still work in 6. Also with that latest update 7 runs crappy on my computer. It was smooth as ice previously but now animations are...More
On the Project Display sub-tracks (on the left), I can see a sound track. However, when I look on the timeline side (on the right), I cannot see the audio clips. I wanted to break an audio clip in 2 parts, and take the second part much further in time....More
I recently purchased iClone 7, Motion Live plugin, and Leap motion profile. (All up to date versions) I have no problem downloading and installing Leap Motion software (Orion 4.0.0 released in June, 2018) and it worked well by itself. And then, I tried to connect leap motion to iClone Motion...More
I am starting to get a "Refresh Error" message as the program is finished booting and opens to the main Viewport. I have just installed the newest display drivers and I still get the message which has just appeared recently. I haven't installed any programs/apps recently by the way...that I...More
