Votes
0
Product:
iClone 7
Version:
7.8
Status:
Not Reproducible
Issue 7053
Computer Crashes after opening the Program
After updating to version 7.8 the program crashes once opened

I am having the same problem with Character Creator 3.3

I was able to open the program at first but when I brought in a Custom character and animated it. However once I tried to export it as a Fbx file the computer crashed and I got a Blue Screen Of Death

I opened the software again after restarting and after opening the Software the computer crashed immediately
OS: Windows 10
Attachment:
  •  2
  •  758
Bug
Submitted byseoncoker Jul 24, 2020
1
COMMENTS (2)
Feedback Tracker Admin Aug 3, 2020 
Hi seoncoker,

Can you provide your character file to us?

Molly
Reallusion
Feedback Tracker Admin Jul 27, 2020 
Hi seoncoker,

Thank you for your feedback.

Please provide your character file to help us identify the problem. Attach the file in your next comment. If the file size is larger than 10MB, you can use cloud services such as Google Drive, Dropbox or OneDrive to make the files available to us and put the link in your comment. You can use Private Comment if you want to keep it private.

Your help is highly appreciated.

Molly
Reallusion
1