start program. program initialises then a message appears "Character Creator has stopped working A problem caused the program to stop working correctly ….."...More
Hi and thank you for your help. I have installed the motion capture and faceware apps a couple times now and I keep getting the folllowing error – how do I get past retry? This is my second ticket in 4 or 5 days on this same topic with no reply....More
PROBLEM: As a result of Substance Designer updates, it now writes MDL files in an updated format. The current MDL format is "1.5" and it fails to load into iClone....More
This file was provided by Xsens and contains hand tracking data from their Manus gloves: https://drive.google.com/file/d/1-C_RtIBlEpUendpwykM4C6pCLMgE324p/view?usp=sharing Load it in 3DXchange as a non-standard character, I mapped with this profile:...More
Indeed, when running "Render Scene" with "Stand Alone Render (save mi scene)", artifacts are getting smoothed out in the rendered image. However, if I turn around and initiate the render again from the Export folder directly, or use just "Save Mi Scene" and then render, artifacts are still...More
I exported my animation from UE4 and imported it to iClone 3DXchange 7 and it seems fine. I converted it to a non-standard character and it plays back correctly in the viewport. When I send it to iClone 7 the animation rotation is wrong. The hands should be pointing down the Y-Axis but the...More
With Live Face connected and working, you can no longer set a zero pose. This is a SERIOUS bug and one that just occurred (as little as last week it was working fine). Without the ability to set a zero pose all facial mocap is wrong....More
With the Smart Gallery why not make the packs/items show what the type of license the user has like this(images attached)? When I first started with Iclone I was like I was going to do everything in iClone so didn't see the purpose at the time for an Export License. (Forgive me I was a Noob...More
