Hello, I was trying to install "Filmset & Props - Campus Vol.1: Classroom." However, iclone smart gallery refuses to install it and tells me "Failed to install content during decryption. Please try to reinstall it, or contact support." I'm not sure how to reinstall it as it's not installed...More
A while ago I submitted a problem here as suggested by reallusion support. I have checked back to see if any progress has been made. I guess the best way to solve a problem is to erase it. My problem is no longer shown in feedback tracker. I'll try once more. This all occurred right after...More
I bought the Apocylypse Apparel pack...when I tried to export an FBX from Iclone it said I needed a FBX exporter license???!! So I bought it...after already buying the pack...still cant export. This is not cool./ Should not be a separate purchase for one thing, for another it should work. Can...More
Hello, I followed the advice given by Joanne regarding the fact that when I want to render scene using my Nvidia 3090 it is not used at all, and only possible by CPU. I did everything as written, but when replace the plugin with downloaded beta the Iray option simply disapear from iClone. I...More
Hi, I was asked to report this here: For one project I am still using UE 4.24 as opposed to 4.25 and every time I tried to send content through Live Link to UE 4.24 UE crashed during the transfer. This was with the latest Auto Setup 1.1 plug in installed....More
After updating to version 7.8 the program crashes once opened I am having the same problem with Character Creator 3.3 I was able to open the program at first but when I brought in a Custom character and animated it. However once I tried to export it as a Fbx file the computer crashed and...More
This is a reopening of: https://www.reallusion.com/FeedBackTracker/Issue/Invalid-body-morph-between-two-iAvatar-exported-with-clothes The issue has been misunderstood I believe. The issue isn't that the clothes aren't following the body morph, but rather that the body morph is broken whenever...More
Animations imported via right click in timeline is partly locked for editing. Right clicking this clip after import and all normal features are grayed out and inaccessible!?...More
