Votes
1
Product:
iClone 7
Version:
7.93
Status:
Active
Issue 8380
Failed to install content during decryption
Hello, I was trying to install "Filmset & Props - Campus Vol.1: Classroom."
However, iclone smart gallery refuses to install it and tells me "Failed to install content during decryption. Please try to reinstall it, or contact support."
I'm not sure how to reinstall it as it's not installed in the first place.
Thus, I am contacting support.
How do I fix this?
OS: Windows 10
Attachment:
  • iclonefailedtoinstall.jpg
  •  1
  •  869
Bug
Submitted byorochi2k Mar 10, 2022
1
COMMENTS (1)
Rthomas_742760 Jul 24, 2022 
Hi!  Getting the same error message - please advise solution to this problem
Attachment:
  • character creator error message.jpg
1