After Upgrading from Trial to Full Version - The Auto Setup Shader selection window does not open when trying to import a new FBX model from Character Creator into Unreal Engine. Skips directly to the default Unreal import (which fails)....More
Exporting any character I have created from Character Creator 3.3 into Maya 2020.2 causes Maya to instantly crash with a 'failed to save temp' error. This happens regardless if I export using different settings under the export menu. FBX viewers (Such as windows 3D Viewer) can open and see...More
Hello, One of my buyers reached out and said they wanted me to add a trial avalible for some of my content. I make sure everything has "trial" checked and also looked at the content on it does show "trial" checked as well, however, the trial option is not showing up?? See attached screen shots...More
I tried to download different things in the gallery, but I cannot download anything. An error message pops up (see screenshot): "Failed to install content during decryption."...More
Hello, Meshes disappear when zooming. I have reduced the situation to a minimum: Create Accessory adds an obj- file to the standard avatar. After reading Opacity jpg or prn file the effect occurs. If you zoom in on the head of the avatar, more and more hair will disappear. The effect is not...More
I am finally able to force Blender to pull the right maps, then I realized that my customized character has huge dents in the normal map that shouldn't be there. I have attached screen captures of how it looks in CC3.3 and Blender. I have also attached the offending normal maps. I tried to...More
Hi, This issue started happening when I upgraded to 3.3, last week. I have a macbook pro with Bootcamp. If I start CC3 in a monitor that is not the laptop built in one, it freezes and spins forever....More
