I've reported several apparent bugs many of which you claim not to be able to repeat During my own investigation I noticed that the RLRunUtility.exe that's in the windows start up list, that references StartRLCMS.bat. In the C:\ProgramData\Reallusion directory....More
When adding texture to the Glow channel, the maximum value of the slider is 6000. The maximum value should be 100.(See "IC840_Glow_slider_max_value.png"). Steps to reproduce: 1. Load an object such as a box (any prop without a Glow texture will do)....More
when exporting animated character to unity i get fbx export failure i have weapons, clothes, and animations i want to export the entire package bu it dont seem to work...More
Hi, When I enable reach target for the character pelvis (for example sitting on a sofa) if after that I select character hand, to correct its position, translate gizmo jumps to other location (offset from selected point)...More
Dear iClone Tech Support Team, I hope this message finds you well. I am writing to seek assistance with a persistent issue I've been encountering regarding cloth stretching when enabling physics in iClone. I have diligently attempted various troubleshooting steps to address the problem, including...More
Ever since the update, when I drag certain (older) assets into iclone and CC4, I get an error that says 6 texture(s) files failed to load, it's seeking for these files in a folder that isn't there (attached image), though I know where the textures should be (D:\Reallusion\Shared Templates\Digital...More
I have a broblem with just one file in Studio Mocap Spunky Moves. I can not export as FBX when i apply "Move_walkSlow_M_1S" to a character. All the other moves can be apply and export. The message is : "You must first purchase the content licenses in order to export FBX and USD files". I get...More
Hello we recently started to see "Failed to Load File" with our projects (when we wanna open the project) and it's so random to show that we dont know what should to do with it (and it's kind of became unreliable to continue work with)...More
Hi, For a while now I'm creating a 6minute animation in Iclone and I',m experiencing bad performance in iclone. (3 characters , some models) When a scene contains multiple characters and animation, performance drops quickly...More
