Hello, I have been running into an issue. I bought the RTX 2080 because it renders IRay faster. And it normally works just fine but the past few days I have been running into issues. iClone either crashes when I attempt to render Iray (the iray window starts off black, loads and then iclone...More
I select iRay render window. I select the range from 1 to 200. I select either Save MI scene or iRay Standalone Render (Save MI Scene). The progress bar gets stuck at one percent (1%) and then shows not responding nad then crashes later on. I'm at my wits end trying to figure out why this...More
I'd like to be able to see a preview of a high quality renders on a big screen fully than only see small areas full size in areas on a 1920x1080 monitor. On my 4K screen if I press "maximize" it stays at 1920x1080". I'm Developing content for the marketplace and need the ability to see as...More
I have 2 GTX 970 GPUs and one RTX 2080 Ti with 32 GB host ram and Intel i7 @4 GHZ, 30 GB set for Virtual memory and plenty SSD space. I don't have the exact error message but it would say something like failed to allocate memory on each GTX 970. I hope Reallusion would adopt the Vulkan API...More
When rendering animation with multiple channels (e.g. RGB + Depth + MaterialID), the wrong bitmap channel is randomly rendered for transparent objects, e.g. hair and grass For depth:...More
I bought the Iray plugin for the iClone and Character Creator 3 programs. I am having problems using it with my Quadro P4000 video card. Iray in both programs does not work properly and either outputs an error log ( I attach a file with the error log), or the programs crash as soon as you try...More
I provided this info and more in another FT post and tech support stated it was fixed in V 7.7 - I don't know what was fixed, even the update notes did not state this Iray problem was fixed. This issue has been ongoing since Iray came out. It seems to be a mesh resolution limit that is not...More
PROBLEM: As a result of Substance Designer updates, it now writes MDL files in an updated format. The current MDL format is "1.5" and it fails to load into iClone....More
