I have a problem trying to make Character Creator accept opacity map for some boots I have made. The Appearance Editor is permanently greyed out. I strongly suspect reallusion has blocked me from asking for any help. Could you please clarify so that I can move. I paid a lot of money buying...More
When I drag and drop a material (e.g. CloneCloth for Gwynn, Gwynn upper, overcoat B) I get the message "Failed to load material, this is not a valid material file" The overcoat is there but the colours are not correct. The same problem with other materials....More
As soon as I launch the project, it loads but then as it processes the file, it suddenly crashes at around 36%. I created it in iClone 7.01. Yesterday, before opening it, I got the message to update my Reallusion apps with the 7.02 patch, which I did on both of my workstations. Both have...More
While following Alan Marques' instructions in video 104-04.06 and experimenting a little bit, I ran into an issue that can be reproduce like this: - create a new project - from Content->Set->Prop->Light Tool, insert two Floorlamps into the scene (bug does not show up with only one lamp)...More
None of the FBX settings in Iclone are working for Lightwave. The Mesh seems to be backwards and stretched, plus Mesh is lying on it's side. Also the extended mapped bones don't get recognized as bones (believe this is due to parent structure)...More
Easy to replicate. Just add any avatar with extended bones to the project (Heidi, Mason). Move/Rotate any of extended bones and try to locate the key on a timeline. It is recorded somewhere, but not visible on a timeline nor it follows a key set, when it moved along the timeline. Please rectify...More
I have been getting many errors trying to use a custom character in iClone 7 pipeline and then transfer that data back to Maya 2017 under Windows 8.1 I can easily do this in iClone 6/3dXchange pipeline >>>from support ticket<<<...More
