iClone 7.02 crashes when loading project file

Votes
0

Product:
iClone 7

Version:
7.02

Status:
Not Reproducible

Issue 3558

iClone 7.02 crashes when loading project file

As soon as I launch the project, it loads but then as it processes the file, it suddenly crashes at around 36%.

I created it in iClone 7.01. Yesterday, before opening it, I got the message to update my Reallusion apps with the 7.02 patch, which I did on both of my workstations. Both have Nvidia GeForce cards, HOME - 980 Titan TI with 6GB, and WORK - 1080 Titan TI with 11GB. Both have the latest Nvidia drivers.

The project crashes on both systems.

OS: Windows 10

Attachment:

iClone 7 crash.PNG

1
1539

Bug

Submitted byjason267 2017/09/20 18:19:02

COMMENTS (1)

Feedback Tracker Admin 2017/10/20 02:21:01

Hi, jason267,

Could you provide the project file to help us identify the problem.
You can use cloud services such as Google Drive, Dropbox or OneDrive to make the files available to us and email the link with "FT3558" in the email title to feedbacktrackeradmin@reallusion.com.


Your help is highly appreciated.

Reallusion