To recreate the issue; start a new project, add an avatar with spring effects, activate a spring effect on frame 1, then scrub to some later frame. then deactivate it (by clicking the "off" button). When opening the spring track(s), one can see that the spring effect SHOULD be active from the...More
Problem: I have a project consisting almost 3 million polygons and set up a complex scene for rendering with displacement textures and upon export to Indigo project files it would crash half way with only 432 frames. I was told by support that what ever the quality I wanted to out put to that...More
Hi, I'm Paul. I've been using iClone 7's Motion Live & LIVE FACE plugins to do all of my lipsynching in the last couple of months without any issue. But, this week, I moved into my new home and I am using a brand new Wifi Internet with a new router as a result but, through the same company...More
As soon as I launch the project, it loads but then as it processes the file, it suddenly crashes at around 36%. I created it in iClone 7.01. Yesterday, before opening it, I got the message to update my Reallusion apps with the 7.02 patch, which I did on both of my workstations. Both have...More
Hi RL Team. It seems that the Camera DoF isn't working in Unreal LiveLink (Unreal Version 4.24.3). Focal Length and animation works fine, but Depth of Field isn't applied at all. Thanks for checking....More
I have recently upgraded my Graphics Card to a Nvidia 3090 RTX Card and tried to use iRay Renderer in both iClone and Character Creator. In both instances the 3090 RTX Card showed up in the Hardware Settings, but iRay Renderer failed to use the GPU. During one attempt iRay even indicated that...More
Every time I try rendering the video from iclone, it is crashing my system by giving BSOD critical process stopped error. It was corrupting the boot sector, I had to go into recovery mode and use command prompt to fix boot sector, only then will the computer start. This started happening...More
I am getting a recommended update for Iclone 7.01 to 7.01.714 When I download the update My Iclone 7 turns white and will not launch the program. Even if I delete the white Icon and go directly to the program it will not launch. I have to uninstall the Iclone 7.01 and reinstall. Is this...More
I don't know if it's an actual bug or not but one would think when you copy and paste key frames of joint positions that, if the keyframe along with joint position will fit, that iClone will paste a new absolute world space position of the body part. I'm specifically using the Edit Motion...More
