iClone 7.2 crash when i am trying to add video in background

Votes
0

Product:
iClone 7

Version:
7.2

Status:
Active

Issue 3832

iClone 7.2 crash when i am trying to add video in background

My system specifications are:
- Intel Core i7 CPU 2.40GHz
- 8 GB RAM
- NVIDA GeForce 820M
- Intel HD Graphics 5500

I can make Head in CrazyTalk 8 pipeline, then add outfits on Character Creator 2, then add background images in iClone but when i am trying to add videos in background in iClone 7.2 then iClone 7.2 gets crashed. "A problem caused the program to stop working correctly...."

OS: Windows 10

3
1516

Bug Pipeline (Export/Import)

Submitted byminkify786 2018/03/30 20:29:16

COMMENTS (3)

ashwinkumare994 2019/07/31 10:58:03

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WayN 2018/04/17 02:11:45

Hi Minkify786,

We have recently release 7.21 patch, it should fix issue.
Please give it a try. (In iClone's menu bar: help ➔ check for update should show you the download page.)
If it still doesn't work, let us know.
Thank you so much.

Feedback Tracker Admin 2018/04/03 06:21:03

Thank you for your feedback.

Please capture a screen video about this issue, put it on the YouTube, and add the link in your next comment.

Your help is highly appreciated.

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