10 issues found

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Using Reallusion Hub used to be simple. No issues until the last update. I can no longer access reallusion hub. I have iclone 8 and yet it won't allow me to update to iclone 8.5. I have tried your suggested ways and yet it still does not work. Help because I cannot complete projects....More
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Submitted by hp4kidz Sep 21, 2024

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Reallusion Team: I know you're creating what you think is a nicely enclosed system for your users, but your above listed ways to download are just too many steps & hoops for a buyer to jump thru just to get their purchased items. For someone who just wants the software on their desktop it...More
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Submitted by ToonGal Nov 27, 2023

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every time I reinstall it loads up like I never got off the app/software i thought when i reinstalled it would give me a new restart. but give back where I was. and it's not letting me uninstall ic8?...More
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Submitted by tarhell1384 Nov 23, 2023

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it wont let me download cc4 without reinstall. rll hub which i did 10x now nothing happen...More
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Submitted by tarhell1384 Nov 22, 2023

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Assigned
I am running windows 11 on an orion predator, this machine is a newer desktop just for media creation.
When I tried to do the most recent update to Iclone 8, character creator, and cartoon animator, reallusion hub was able to download the software but failed to install. I tried both the default...More
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Submitted by Plumbmonkey Sep 25, 2023

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Want:Can you tell me how to uninstall headshot-plugin completely. I want to buy this plugin, but it failed to uninstall or install.
Background:This plugin has been installed by a exe which from unofficial website, but it reports error series number when I open。
Problem:...More
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Submitted by yb198541 May 16, 2023

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I have the full Character Creator 4 installed for a few days. I wanted to try the Headshot plug in so I first downloaded the trial exe from the site and tried to download it that way. I installation bar started moving in the Hub but it would always get an error saying it failed to download...More
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Submitted by tscombo80 May 10, 2023

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In previous versions of Reallusion Hub, my installed applications were visible at the top when I opened the app.
Now, when I open the app, I see ads for the IC8, CC4, CA5 and all the latest plugins with "TRY!"
To me, this constitutes a nag screen. I've been a customer of reallusion for over...More
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Submitted by similarly Jan 10, 2023

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Closed
Email Address:
n_gella@hotmail.com
Order Number:...More
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Submitted by elfort Sep 9, 2020

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Hey RL,
The Hub shows me the availability ff a new patch but since a week try to install it but it stops after a few seconds.Please see screenshot.
What can i do....More
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Submitted by 2IDs media:design Nov 6, 2018
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