Votes
0
Product:
Character Creator 4
Version:
4.5
Status:
Released in 4.5
Issue 11522
Zbrush Facetools updates character with no head
No matter what I change in the face tools Zbrush menu, the head gets removed whenever I update and send the changes back to CC4.

I've tried all changing all kinds of settings, including making sure the import and export settings are correct and still the head gets removed.

When I unhide the body< i noticed that the head seems to be unattached. Not sure if this is an issue or something normal when using facetools.

Any help would be appreciated. Thanks!
OS: Windows 10
Attachment:
  • NoHead.png
  • body.png
  • Zbrush basic settings.png
  •  10
  •  453
BugCharacterZBrush Face Tools
Submitted byRodgraphix Sep 12, 2024
1 2
COMMENTS (10)
Rodgraphix Sep 24, 2024 
I contacted support and was told an update was coming later this week. You can contact support and get a version of CC4.5 that doesn't have this problem to work with till the update arrives.
pendardaneshyar Sep 24, 2024 
Great! Thanks, and where do I download the patch? is it available yet?
ChengJhong(RL) Sep 23, 2024 
The problem has been found and fixed, patch will be released recently.
pendardaneshyar Sep 22, 2024 
Has anyone looked into this issue recently? Still not able to update back to CC4 with character head. Please address this issue.
pendardaneshyar Sep 19, 2024 
I am also having the same issue. 

Is there a solution?
Attachment:
  • Screenshot 2024-09-18 211426.png
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