Votes
0
Product:
Character Creator 4
Version:
4.5
Status:
Released in 4.5
Issue 11522
Zbrush Facetools updates character with no head
No matter what I change in the face tools Zbrush menu, the head gets removed whenever I update and send the changes back to CC4.

I've tried all changing all kinds of settings, including making sure the import and export settings are correct and still the head gets removed.

When I unhide the body< i noticed that the head seems to be unattached. Not sure if this is an issue or something normal when using facetools.

Any help would be appreciated. Thanks!
OS: Windows 10
Attachment:
  • NoHead.png
  • body.png
  • Zbrush basic settings.png
  •  10
  •  196
BugCharacterZBrush Face Tools
Submitted byRodgraphix
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COMMENTS (10)
Rodgraphix 
Hey guys, Is there a way around this??? I've tried uninstalling both CC4 and Iclone8 and STILL the problem persists. I paid alot of money for this plugin and now it doesn't work at all. 

If you guys can propose a workaround or a fix that would help so much. 

Here's a screenshot showing the same issue. I cleared Zbrush GOZ cache again just in case. 

Thanks!
Attachment:
  • conor.png
robceezcastillo 
Results
Attachment:
  • zbrushCC4Facetool_issue.jpg
robceezcastillo 
Please help, who we can we contact for support on this topic? I have not been able to fix this issue, and I have deadlines coming up on characters I proposed new timelines to due to this update. I have reinstalled both CC4 and Facetools as well as Zbrush. The app was working fine when I installed it originally while using Zbrush 2024.0.4 and for some reason, everything I do, even while following tutorials on this workflow, the head is always missing.
pinfan 
Since this update, FaceTools cannot be used correctly anyway. Please pay attention to this question and update it as soon as possible. Thank you.
ChengJhong(RL) 
Unattached body is cause by the subdivide zbrush provided. We send a level 0 head and body to zbrush then divide the head with smooth option on.
Head disappear seems to be a bug.
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