Votes
0
Product:
Character Creator 4
Version:
4.02
Status:
Not a Bug
Issue 8861
Perception Neuron 3 MOCAP Not importing Correctly (Shoulders Squared)
When I used the PN3 mocap data I tried utilizing the auto import motion option in the CC4 program. The issue when importing the data is the shoulders are very squared. I used the PN3 profile. When I import my mocap from PN3s Axis studio to unreal engine however, the shoulders are perfect, which leads me to believe the issue is with CC4. I can't use this software with this issue. It's also an issue in the CC3/3DExhange software importing process as well.
OS: Windows 10
  •  6
  •  574
BugAnimation
Submitted bywebsites_899962 Sep 5, 2022
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COMMENTS (6)
Feedback Tracker Admin Apr 14, 2023 
Hi websites_899962,

Thanks for your reply. 
The attached image shows the result in CC v4.22, which closely resembles the original BVH file. 
Could you please show us the result you obtained in Unreal Engine? 
Thank you for your help!

Calvin
Reallusion
Attachment:
  • Compare.jpg
websites_899962 Mar 26, 2023 
Is there any update on the status of PN3 MOCAP data making squared shoulders in Iclone?
websites_899962 Mar 15, 2023 
You are mentioning unreal engine. I had said importing into Unreal works for me. The issue is importing into CC4/Iclone 8. When importing into CC4/Iclone8 is when the shoulders become squared.
Feedback Tracker Admin Mar 14, 2023 
Hi websites_899962,

Thanks for your reply.
I've received your file, and did some testing.
Cause we didn't reproduce the issue, and we also compare the retarget result to MotionBuilder, and got the same result.
So, could you send the screen shot to show us the Unreal result, or maybe capture a screen video to show the way you import your file to Unreal.
Thanks for your help!

Calvin
Reallusion
websites_899962 Mar 6, 2023 
Yes, I followed the export instructions indicated here and imported it into CC4 and also tried iclone8: https://support.neuronmocap.com/hc/en-us/articles/1260805851350-Importing-Mocap-Data-into-iClone

The link to my mocap data (Axis Studio Skeleton File) is here: https://overwatchmedia0-my.sharepoint.com/:f:/g/personal/contact_overwatchmedia_com/EjEJ3o8FMP5Ogdro3umK88sBzJOChNWYJXrqQBWqDa80Cw?e=RCeX2x
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