Thanks for the update! Yes it did fix the issue. As a workaround I had unplugged the one HDMI monitor from the dock and plugged directly to the laptop and that worked as well. But this is much better Thanks for the early Xmas Present! Merry Christmas!

Hi jscowcroft,

iClone 7.2 is released yesterday, it should fix your problem.

Please let us know if it still doesn't works

Thank you

Wayn

Hi jscowcroft,

Sorry for the late reply,  connecting the display via docks is considered as "indirect display" by Windows 10, and it uses the Intel GPU.
But iClone requires NVIDIA or AMD GPU.
So the currently it is the Windows behavior, not the Dock's capability.

iClone will try to skip the Intel GPU and uses the NVIDIA GPU in the next release. Hopefully it solves your problem.

Best,
Wayn

https://www.cdw.com/shop/products/Iogear-USB-3.0-Universal-Docking-Station-with-Power-Adapter/3296283.aspx?cm_cat=GoogleBase&cm_ite=3296283&cm_pla=NA-NA-IOR_LA&cm_ven=acquirgy&ef_id=VpUq9QAABAdglyQp:20170614164821:s&gclid=CIH_lo_lvdQCFcmCswodW-QLKg&s_kwcid=AL!4223!3!198553132248!!!g!302379288876

Thank you for the follow up. When we purchased these laptops we had requested new docks as well. Was wondering if you can tell from the specs of this one would it work with iClone 7. Trying to get this figured out so I can upgrade 4 other artists with the software and hardware. Not exactly sure what I would be looking for in the specs. Thks