Votes
0
Product:
iClone 7
Version:
7.02
Status:
Released in 7.2
Issue 3668
Crash on launch when laptop is plugged to a dock
Tried this,

Feedback Tracker Admin Nov 20, 2017
Hi, James,

You might want to try follow the instructions here to manually assign iClone and Character creator to run with the independent display card, your GTX 1070, that might be able to let you use iClone and your USB Dock at the same time.
https://forum.reallusion.com/Topic212526-386-1.aspx

Reallusion

But it still crashes, noticed that one comment using a AMD card removed the game function on the card?
OS: Windows 10
Related Issue:   iClone crashes on launch. (Issue 3631)
  •  7
  •  2565
BugGeneral
Submitted byjscowcroft Nov 28, 2017
1 2
COMMENTS (7)
Way.N Nov 29, 2017 
Hi jscowcroft~

We are sorry to inform you that using the Dell Dock station can't use NVIDIA graphics card. This is Windows 10's behavior.

The following link is the response from Dell's DisplayLink team
https://displaylink.org/forum/showpost.php?p=84488&postcount=3

Here is the forum discussion
http://en.community.dell.com/support-forums/laptop/f/3518/t/20022886

Currently iClone 7 & Character Creator 2 supports only NVIDIA, AMD DX11 cards,
But if you see a need for Character Creator to support Intel graphics card, please let us know.

Thanks for your quick response and helping us.

p.s. I think you don't have to manually assign iClone using the NVIDIA cards when using the laptop or display directly from laptop, 
iClone should have inform the driver to use NVIDIA card if possible.
btw You've got a really great laptop, enjoy it :)

Wayn
Feedback Tracker Admin Nov 29, 2017 
Thank you for your feedback.

Please provide iClone startup log and crash dump files for further checking.

Download the zip file with the link below, inside the zip you can find the description about how to generate the startup log and crash dump.
https://drive.google.com/file/d/0B2qzWIH-JBaudGpCcTZIdG5KNjQ/view?usp=sharing

You can use cloud services such as Google Drive, Dropbox or OneDrive to make the files available to us and email the link with "FT3668" in the email title to feedbacktrackeradmin@reallusion.com.

Reallusion
1 2