90% frame drop with Headshot 2.0 plugin installed.

Votes
1

Product:
Character Creator 4

Version:
4.33

Status:
Active

Issue 10907

90% frame drop with Headshot 2.0 plugin installed.

Hello, I have seen my frame-rate drop drastically in viewpoint in CC4 after recently updating. I tried reinstalling and found that when the Headshot 2.0 the frames drop but while uninstalled the frame rate was fine. I'm currently just installing headshot when i need to use it and uninstalling when I am working on characters right now.

OS: Windows 11

Bug Visual Headshot

Submitted byExE Production 2023/11/13 16:38:18

COMMENTS (3)

dma.surrey 2024/08/02 19:41:22

I have the same issue and for me it is not lagging when only headshot 1 is intsalled just headshot 2 is casuing the lag for me. Idk why and weirdly when headshot 2 is installed the gpu usage is 0% when the app is in fullscreen and if I press start button the lag fixes until unless i dont press anywhere on the app again and once I come back and click on app it starts lagging again. It is a problem where headshot 2 stops cc4 from using gpu. Please fix these reallusion.

Feedback Tracker Admin 2023/12/22 01:15:49

Hi  ExE Production,

We can't repeat it.Please provide your system information file to help us identify the problem.Please attach the file in your next comment. If the file size is larger than 10MB, you can use cloud services such as Google Drive, Dropbox or OneDrive to make the files available to us and put the link in your comment. You can use Private Comment if you want to keep it private.

Your help is highly appreciated.

Molly
Reallusion

Ascensi 2023/11/23 16:46:31

Close all tabs and tool bars when not in use and you will have more frame rate even than with Headshot not installed -works for iClone as well. If you want your final render speeds to increase, or baking soft cloth faster, additionally shrink your viewport to thumbnail size (close various tabs)

Lastly having double Virtual memory than your host ram and setting windows system priority of iClone or CC4 to high but not real-time will give you even greater speed.

I'm not Reallusion staff, just sharing my personal experience. I've reported this to the developers as well and hope we have presets to switch to that toggles the changes for export rendering, cloth/physics baking and real time render for optimal speed and performance.  Most users have crashes in iC8/CC4 when their projects don't have enough ram/virtual ram, so I've suggested that they should have an option to either automatically change virtual memory settings to double their installed ram and ic8/cc4 system priority switched to high which seems to be optimal for both programs and offer stability. I first discovered this when rendering large projects with Indigo Renderer as well. These kinds of changes may be beneficial in other programs if you have similar problems.