Dear iClone Tech Support Team, I hope this message finds you well. I am writing to seek assistance with a persistent issue I've been encountering regarding cloth stretching when enabling physics in iClone. I have diligently attempted various troubleshooting steps to address the problem, including...More
I work with high width resolutions projects (> 6200px width). If I keep the viewport on that resolution (see attached example), and the render window is set for render images, iClone always crashes when I try to save the project. To replicate it, make a new project (empty or not), set the...More
I exported the character to UE 5.2 with subdivision mesh level 2 after which the character’s nails in the UE viewport began to flicker strangely (see screenshot). How to get rid of this flicker?...More
I have TICKET OPEN AND I NEED THIS RESOVLED NOW !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!, A few months ago I purchased CC4 and returned it , after doing some research I ended repurchasing CC4, iClone and Cartoon creator cost me over 1,500 bucks now I cant even install none of the software...More
To reproduce, just try that function! I've never seen it work on any combination of a project, and one to merge into it. It could be that my projects are moderately large and it works for nearly empty ones, but I haven't tried that....More
You had no appropriate tag. It's iClone itself. I have a corrupted iClone 8 animation file. Maybe it was too long when I created it, but reducing the length did not fix it. The volume buttons on the play bar both cause lockup for close to a minute....More
I had just submitted a ticket explaining how Motion Live in iClone 8.33 was not working even after a reinstall even though it had worked before. I thought it was strange when closing iClone the dialog box indicating all servers would be disconnected appeared. This made me think to change...More
I'm able to connect to iClone 8.33 with AccuFace following the instructions from the getting started videos. But whatever I do when I hit spacebar or record none of the actions are recorded. The iPhone 12 Pro is definitely connected as I get confirmation from both the App as well as the settings...More
