Please change Installer, that they check wether files are already existing before downloading a whole package and then telling me, that there already is a version or some files installed! And if you have a previous failed attempt with some or many files left on your hard drive, it would also...More
The hub will not install as user or administrator. Updated Windows and Intel, turned off DEP, unblocked in properties, allowed firewall access in McAfee, restarted after downloading, ran windows 10 install troubleshooter, and tried another hub copy. I click on the installer and allow it...More
In the hub, I get an option to update CC3 Pipeline Extension, but I get an error saying the required product does not match. I don't have an update option for CC3....More
i purchased multiple products windows version and the Reallusion Hub is not letting me install. the download start and finished until 99%, and then stops and show this message : "For an uknown reason, the downloaded installer file is not complete....More
Ever since I have updated to Windows 10 Version 1809, any update to other software or games installation WILL WORK without a problem BUT NOT REALLUSION SOFTWARE. Even Reallusion Hub DOES NOT WORK as it will usually say "Installation was cancelled. All update process will stop." See attached...More
The Reallusion Hub crashed this morning after updating the Reallusion applications (iClone, 3DXchange, etc). Screen shot of the error and the copied error text are attached....More
Since the Reallusion Hub is not specific to a particular Reallusion application (and a user may have more than one; e.g. both CTA and iClone) it could be better to have it's own product category for the Hub-specific issues....More
