I didn't realize for the longest time that the workaround for this issue would be to lock and unlock the joint you want to paint on after locking a different joint. If you made it this way then perhaps consider making it more intuitive by locking and unlocking the joint a user selects to...More
Nothing I do can connect me to the database. Enabling or disabling firewall. Uninstalling/Reinstalling. Deleting the cache in AppData/Local.Clicking Restart doesn't even work or attempt to connect. Logging in and out. Even clicking Reallusion Support brings me to a 404 page. Does anything...More
Hello, I cannot manage to make a character compatible for 3D printing. - Although I used the LOD functions by simplifying the mesh and merging the clothes with the character, the 3D printing software says that there are holes, making it impossible to print....More
If I update cc 4.33 or Ic 8.33, it is impossible to open the two software ON CC4 and Ic8.4. As I didnt cleanned the installers, I could reinstall them. Reallusion needs to dedicate more time to its members' complaints and never respond in a laconic way. Since mid-December 2023 I've been trying...More
This issue has been noted by another in the forum - and that person has equipment far newer and more powerful than myself, so OS and gear are NOT the issue, which is: If using 'rear hair', see attachment, then the scene will not render in .mp4 or .avi. Remove said item and it renders fine,...More
When I export through Omniverse Connector cc4 crashes about 15% into either export or send to server and you have to restart cc4 I have taken the same file exported to IC8 and then sent it through IC8 omniverse plugin to omniverse with no problem. Thanks...More
Attempting to Launch Character Creator 4: "Connection failure: unexpected error," "This site cannot be reached" This has happened to me a few months ago under ticket 221426. We had tried all the normal avenues to reslove it but it ended up having Lilian contact someone to remotely long into...More
There is an issue with using LWHQ hair exported with characters from CC4, where Lumen in darker environments will render hair completely black, which means you can not use the CC4 characters in dimly lit environments. Please, investigate the issue and update Lumen support for the hair shaders...More
Hide the head mesh of a custom Accurig character while in the adjust bones section Then move the eye bones to the correct centre position of the eye meshes Then when you try and turn the head mesh visibility back on, it doesn't appear...More
