Impossible to render if 'rear hair' is part of the avatar

Votes
1

Product:
Character Creator 4

Version:
4.0

Status:
Not Reproducible

Issue 8549

Impossible to render if 'rear hair' is part of the avatar

This issue has been noted by another in the forum - and that person has equipment far newer and more powerful than myself, so OS and gear are NOT the issue, which is: If using 'rear hair', see attachment, then the scene will not render in .mp4 or .avi. Remove said item and it renders fine, but obviously without the hair. I even have problems importing an .iavatar if the hair is attached. This is a rather major corruption in something I (and others) am using a lot of in my project and it needs to be fixed ASAP. Thanks

OS: Windows 10

Attachment:

not good.png

Bug Characterization

Submitted byesemgee 2022/05/28 10:14:00

COMMENTS (1)

Feedback Tracker Admin 2022/06/17 07:50:30

Hi esemgee,

Thanks for your feedback!
Although you mentioned the issue didn't related to hardware.
But this kind of issue we still need more system information to investigate.
Please follow the following page, and send the file to us!
Thanks for your help!

https://www.reallusion.com/FeedBackTracker/Home/HowToGet

Calvin
Reallusion.