I purchased all my reallusion software under shephardangela15@gmail.com. I opened a prime membership, etc. under makethatmoney12@gmail.com. I need help. Angela Shephard...More
Hello from Austria! I reinstalled CC 3.21 with pipeline and headshot plugin - first CC (without beeing asked for a serial), then the pipeline (with serial), then the headshot plugin (with serial) and then the 2 content packages. Everything seems to be well. But after opening CC, after a few...More
I had not used the product for a while. Today when I tried opening it up it asked to update the reallusion hub plugin. I did that and it is changed now. It does not show all my purchased products there. Only 2 products are shown. when I tried opening CTA 3, it gave an error that file missing...More
Hi Today when I tried to access the software, it suddently disappeared. I tried to uninstall from Hub and install again, but the uninstall just doesn't work because it was like it wasn't there anymore. Tried download the install traditional, but the site only redirects to Hub and temporary...More
Hi, I don't know why but I cannot install character creator 3 on my machine. I got the most updated version of reallusion hub. I think there are maybe some leftover files from my previous install. I tried to find it but was not successful...More
I am trying to copy an animation from an iClone model I exported last month to a new export of the same model in blender, but the bones' names have changed and so the animation data cannot be linked. There are too many bones to rename them individually, how can I fix this?...More
i didn't get my 1000 points for giving five stars for two months in a row is their anyway you can help me out, please, i'm frustrated because i did everything you guys said but nothing i rated 3 products but nothing! i did this for last month and the month before usually i do get the codes...More
After I changed my membership criteria from "free" to "prime as directed, I didn't have issues using the software, which I fully paid for. I run a 3060TI RTX graphics card; spec wise would allow me more freedom to create stuff as opposed to the 1060 card that teased the crap out of me. Having...More
Hi. There is an issue with the characters, their right shoulder is showing a serious stretch even without any cloth attached. Please view the included picture. Please help me fixing this issue because it was annoying me for months....More
Good Morning. I bought some programs and plugins, but my notebook had a problem and so I need to reinstall on a gaming notebook. I would like to get authorization to install it on the new notebook and if possible leave it as a backup on the old one....More
