Votes
0
Product:
Character Creator 4
Version:
4.5
Status:
Released in 4.5
Issue 11519
Unreal 1.36 Plugin - Animations cause Eye and Mouth popping out
Unreal 5.4.4/ 1.36 plugin

When i use the 1.35 plugin, everything is fine, but if i use the 1.36 plugin, even though the actual skeleton is ok, as soon as I import an animation, the model breaks and the eye/mouth pops out on the animation. I am using Actorcore animations and your own reallusion packs

Like I said, 1.35 it all works, but it breaks on 1.36.

Please see the video below in the thread where i have uninstalled CC4, unreal and reinstalled, created new projects in unreal with the 2 plugins side by side in the video and used the default unchanged Camila as the exported Mesh (Unreal)

https://forum.reallusion.com/555859/CC4-updates-exported-models
OS: Windows 10
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BugAnimationAuto Setup for Unreal
Submitted byMike_1 Sep 11, 2024
1
COMMENTS (1)
Mike_1 Sep 25, 2024 
For anyone watching this, RL have confirmed its a bug with the following workaround.

"We have confirmed that the issue originates from Auto Setup version 1.36. If your character was loaded using version 1.36, this problem will occur.
The main issue is that version 1.36 changes the retargeting option to "Animation," whereas the correct setting should be "Skeleton." You can manually change it to "skeleton" and reload the motion. We plan to release a new version next week to address this issue."
1