Program Crashed and shut down

Votes
0

Product:
Cartoon Animator 5

Version:
5.33

Status:
Assigned

Issue 11890

Program Crashed and shut down

Again, the program crashed while adjusting "transform" positions &/or size.

I am still unable to find the crash dump file per your instructions via email.

OS: Windows 11

Bug Animation

Submitted by121jon331 Mar 19, 2025

1 2

COMMENTS (9)

Feedback Tracker Admin Mar 25, 2025

Hi 121jon331,

I'm glad your issue has been resolved. I will submit your project to the development team for further review. Thank you.

CTA5_WER_ON.reg only needs to be executed once. If a crash occurs afterward, a .dump file can be found in the path described in the message.

Allen
Reallusion

121jon331 Mar 24, 2025

Private Comment

Feedback Tracker Admin Mar 24, 2025

Hi 121jon331,

Did this issue still exist?
We need more information in order to help you.

Allen
Reallusion

Feedback Tracker Admin Mar 20, 2025

Thanks for your feedback.

After the crash, is there no crash dump in the following path?
%APPDATA%\CartoonAnimator\CrashDump

If not, you can also check this path:
C:\Users\%UserName%\AppData\Local\CrashDumps

Or could you provide your project for our developers to investigate?

Allen
Reallusion

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