Popcorn FX crashes iClone after 600 frames

Votes
0

Product:
iClone 7

Version:
7.61

Status:
Closed

Issue 6273

Popcorn FX crashes iClone after 600 frames

When I add PopcornFX particles to an iClone scene and scrub through the timeline, iClone crashes and disappears after about 600 frames.

OS: Windows 10

13
2816

Bug PopcornFX

Submitted byjasonjbrown 2019/09/21 06:44:18

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COMMENTS (13)

jasonjbrown 2019/10/17 04:56:28

Hello Molly, here is the crash dump and log file.  Thank you again!

Feedback Tracker Admin 2019/10/17 04:02:36

Hi jasonjbrown,

iClone won't crash in my computer. Can you provide crash dump file to us?


Download the zip file with the link below, inside the zip you can find the description about how to generate the startup log and crash dump.
https://goo.gl/YgVYhF

Molly
Reallusion

Feedback Tracker Admin 2019/10/04 01:59:55

Hi jasonjbrown, thank you very much.

Molly

jasonjbrown 2019/10/03 15:03:23

Thank you again Molly.   I tried the ROV reg OFF and iClone still crashes.

Feedback Tracker Admin 2019/10/03 09:38:47

Hi jasonjbrown,

I have got RLSystemInfo file. Can you tell me the result with ROV off?

Molly
Reallusion

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