Votes
1
Product:
iClone 8
Version:
8.5
Status:
Active
Issue 11508
Not exporting correctly, since the latest CC4 and iClone 8.5 update
I'm not sure if it's just me, but since installing the latest update of iClone 8.5, CC4 and Autosetup and Live Link, I'm getting terrible results on my characters facial expressions after exporting to Unreal:

It seems like everything is exaggerated causing:

1. My characters eyebrows and hairline to sink below the mesh with certain expressions, which looks terrible.

2. The head rotations are crazy and swings 180 degrees in some cases even though thats not the case in iClone.

3. The eyeballs are almost hidden in some key frames.

I know that this is caused by the update because I imported a character and animations into Unreal with the new version that I know imported perfectly with the previous version.

It should be noted that I import my character and the motions to Unreal, via CC4.

I'm not sure if this problem is only happening with me


Any input or advice will be greatly appreciated since I have a deadline and don't have time to try to figure this all out (or wait a few days for an update)

I think the problem might be one that starts in iClone, because when you double-click in the expressions track (in the iClone 8.5) it brings up the body animation window - not the expressions window, and setting a key frame in the expressions track with a double click is also temperamental.

I really don't want to, but may have to go back to the previous version...

How do I go back to my previous version of iClone, CC4, and Unreal live link? Since Autosetup only requires drawing folders that one is pretty easy.
OS: Windows 10
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Submitted byTrender 3D
1
COMMENTS (2)
Trender 3D
I made this Youtube video to demonstrate my issues...

https://youtu.be/dHLVIr6T3j8

I hope that you're able to view it.
(otherwise I also posted it on the forum here - https://forum.reallusion.com/555825/Bug-after-update-facial-expressions)

Allistair
Feedback Tracker Admin
Hi Trender 3D,

I have already watched your video.Thanks yo for your help.

Molly
Reallusion
Feedback Tracker Admin
Hi Trender 3D,

I can't repeat it.Can you capture a screen video about this issue,put it on the YouTube, and add the link in your next comment?

Molly
Reallusion
1