"Need content license" message is displayed when tryin to use goZ after applying any Headshot morph

Votes
1

Product:
Character Creator 4

Version:
4.3

Status:
Not Reproducible

Issue 10668

"Need content license" message is displayed when tryin to use goZ after applying any Headshot morph

Steps to reproduce:
1. Launch CC4
2. Go to Actor section and load "CC3_Base Male.ccAvatar"
3. Go to the Modify panel and access the Headshot section
4. Apply any morph slider
5. Go to the top main bar and select the goZ option to send to ZBrush.
6. Observe the issue

Observed result
The user can not send the character to ZBrush after using any Headshot slider. A message is always prompted saying "Need content license".

Please, see screenshot attatched.

OS: Windows 11

Attachment:

Need content license when using Headshot and then attempting to goZ.jpg

Bug Pipeline (Export/Import)Headshot ZBrush Pose Link ZBrush Pose Tools

Submitted bysoareallusi01 2023/07/17 22:42:13

COMMENTS (5)

Feedback Tracker Admin 2023/12/21 05:53:53

Hi soareallusi01,

Did it still happen in Character Creator v4.4?If Yes,please provide your project file to us.Please attach the file in your next comment. If the file size is larger than 10MB, you can use cloud services such as Google Drive, Dropbox or OneDrive to make the files available to us and put the link in your comment. You can use Private Comment if you want to keep it private.

Your help is highly appreciated.

Molly
Reallusion

nindjap 2023/11/08 19:37:02

Seems to work after reloading the project

nindjap 2023/11/08 19:29:43

Hi
I have the same problem. 
I mesh that was created using Headshot v1 in CC4, when using Goz, asked for a content licence. 

The default mesh works

Feedback Tracker Admin 2023/12/21 05:56:59

Hi nindjap,

Did it still happen in Character Creator v4.4?If Yes,please provide your project file to us.Thanks.

Molly
Reallusion

maximo.guerrero 2023/10/02 12:39:57

I get the same thing after using head and then trying to send to zbrush

Feedback Tracker Admin 2023/12/21 05:57:30

Hi maximo.guerrero,

Did it still happen in Character Creator v4.4?If Yes,please provide your project file to us.Thanks.

Molly
Reallusion

Feedback Tracker Admin 2023/08/31 12:28:32

Hi soareallusi01,

Thanks for your feedback!
Please send one of your project that can't use the GoZ feature.
You can upload project to cloud service such as Google Drive, and attach the download link in your next comment.
Thanks for your help!

Calvin
Reallusion