Votes
0
Product:
Cartoon Animator 5
Version:
5.12
Status:
Not Reproducible
Issue 10731
Face mocap add-on doesn't seem to work
The face 3-D tracker opens and under settings, for camera it has Animaze Virtual Camera, HD pro webcam C920 and Logi Capture. Only the Logi capture does anything, The Logitech webcam seems to be working fine and the little dots appear on the face as expected, I open Cartoon animator 5 and under plugins I select 'motion live' there is no character in the scene. I go to open one under the character list and it asks for a .json file, but there are 100s on my computer, not sure what to do now.
OS: Windows 10
Attachment:
  •  1
  •  251
BugCharacter
Submitted byitisnickagain Aug 16, 2023
1
COMMENTS (1)
Feedback Tracker Admin Sep 8, 2023 
Thank you for your feedback.

We apologize for the inconvenience and hope it can be sorted out shortly.

Please describe the issue in a detailed step-by-step operation for us to reproduce. and capture a screen video about this issue, put it on the YouTube, and add the link in your next comment.

You can use cloud services such as Google Drive, Dropbox or OneDrive to make the files available to us and add the link in your next comment. you can use private comment if you want to keep it private.

Your help is highly appreciated.

Allen
Reallusion
1