Votes
0
Product:
Character Creator 4
Version:
4.52
Status:
Assigned
Issue 11717
Characters Bones are Asymmetrical in All Characters
All of my characters currently have incorrect and asymmetrical bone positions as of this update. This includes default character models (Neutral CC3+ Avatars, etc.) who have not had any modifications and characters I have previously worked on.

I've included examples from the default Neutral Male CC3+ avatar, who has not had any modifications done, and from a character I previously worked on who displays the same issues despite having been symmetrical when last worked on. The issue even appears in ActorScan characters and in any characters used in iClone 8. All examples are using the default A-pose position.

I don't have any indication of what might have caused this bug. I have recently had several freezes (due to attempting to move large custom prop collections in iClone 8) that required me to shut down the I haven't run into this bug before the current version of CC4.
OS: Windows 11
Attachment:
  • AsymBody.jpg
  • AsymHead.jpg
  • asymprevious.jpg
  • asymPreviousHead.jpg
  • AsymActorScan.jpg
  • AsymActorScanHead.jpg
  • asymbones.jpg
  •  1
  •  66
BugCharacter
Submitted byJSeeker Dec 23, 2024
1
COMMENTS (1)
Feedback Tracker Admin Mar 14, 2025 
Hi,JSeeker

Thanks for your feedback.
This is a known issue, and our technical team is currently working on it.
Here is a workaround that can resolve this issue.

1. Go to Edit Mesh > Mirror Copy > Choose Right to left or Left to Right,make sure your body mesh is symmetrical
2. Go to Adjust Bone > Auto-Position

This makes it clearer that the character's bones are symmetrical.
I hope this method is helpful to you.

Best Reguard
Howard
1