Votes
0
Product:
Character Creator 4
Version:
4.2
Status:
Released in 4.32
Issue 9368
Character Creator 4.2 / Iclone 8.2 crash since Update
Hello,

since I updated Character Creator 4 and Iclone 8 to the latest versions, I experience an error which didn´t happen with the previous versions. Mostly when I load a a new project, a character or a prop into the scene the programs just shut down without an error message.
And when I restart the programs there is no question anymore if I want to restore an autosaved file.

I already contacted Reallusion Support. The solution they provided was to try temp file removal or uninstall and reinstall both programs from the hub. Both solutions didn´t work. Is there anything else I can do to fix this problem?

Best regards

Dominik
OS: Windows 11
Attachment:
  •  19
  •  2320
BugContent ManagerAccuRIGHeadshot
Submitted byTheDCB1985 Mar 10, 2023
123 4
COMMENTS (19)
kheiri Jun 20, 2023 
getting similar issues. mostly crashes on skinning but sometime also on generate skeleton
Feedback Tracker Admin Jun 19, 2023 
Hi TheDCB1985,

Can you update to iClone v8.3 & Character Creator v4.3 and try it again?Thanks.

Molly
Reallusion
TheDCB1985 Apr 30, 2023 
I was working on a character for 3 hours. Character Creator crashed at least 5 times. I can't even use the inbuilt AccuRig feature. The program crashes in the Skin Binding step. The standalone AccuRig doesn't have this problem.
JasonWynngard Apr 29, 2023 
This very issue has started occurring with my CC4 as well. Also, when I change a character's clothing item, or it's color. Very annoying and time-wasting, as I have to restart the program each time.
123 4