Votes
0
Product:
Cartoon Animator 5
Version:
5.3
Status:
Not a Bug
Issue 11491
CTA5.3 custom animation issue
Hi, I installed CTA5.3 and unfortunately I can't save the custom animations anymore. The program says that the saving was successful but, as soon as I load the animations from the content manager, nothing happens, as if it hadn't actually saved the keyframe changes. If instead I try to load animations saved with version 5.2 on a character or a prop, everything works perfectly. Is there anything new about this that I don't know? Would you be so kind as to help me? Thank you very much and good work,
Simona :)
OS: Windows 11
  •  3
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Submitted byinessenzialeart
1
COMMENTS (3)
inessenzialeart
Hi, I just wanted to give a small clarification. In the video I linked, it seems that every time I save an animation the program stops for some seconds. In reality the saving goes well, so I think this kind of interruption of the video depends on some wrong setting in the screen capture I did with obs. As i said, the issue appears when i recall the animations and it happens since I have version 5.3, in fact the animations I saved with the old versions once recalled also work in the new version.
I apologize for the video issues. 
Hope it can help, thank you again for your interest in my issue. 
Best regards,
Simona.
inessenzialeart
Private Comment
Feedback Tracker Admin
Private Comment
Feedback Tracker Admin
Thank you for your feedback.

Please provide your “ctProject” file to help us identify the problem.

Please describe the issue in a detailed step-by-step operation for us to reproduce. and capture a screen video about this issue, put it on the YouTube, and add the link in your next comment.

You can attach the file in your next comment. If the file size is larger than 10MB, you can use cloud services such as Google Drive, Dropbox or OneDrive to make the files available to us and put the link in your comment. you can use private comment if you want to keep it private.

Allen
Reallusion
1