CC3 3.11 Blue screens my pc multiple times. Rolling back to old ver.

Votes
0

Product:
Character Creator 3

Version:
3.11

Status:
Closed

Issue 6431

CC3 3.11 Blue screens my pc multiple times. Rolling back to old ver.

Never had this level of issues with 3.0 builds but since I've updated, consent blue screen crashes! I was hoping that I could power through it. Hoping maybe it was just my GPU, CPU etc. But I never had ANY issues with Maya 2018, NO issues with The Outer Worlds game, nor ANY pc game I've played. The crashes only happens while I'm working on CC3! So, you know what? I'm done. Going back the the vers I've had minimal problems.

OS: Windows 10

Duplicate Issue: Updated to CC3 3.2, but the blue screen problem persists.

2
1192

Bug General Pipeline (Export/Import)

Submitted bydanielchardy 2019/11/17 20:19:49

COMMENTS (2)

danielchardy 2019/12/04 02:33:43

System info

Feedback Tracker Admin 2019/11/25 08:45:34

Hi danielchardy,

Thanks for your feedback, and sorry to heard that bad news.
We already launched the newest version v3.2, maybe you can try this one to see if the issue had been solved?
If the issue still exist, here is the description about how to get your system information file.
https://www.reallusion.com/FeedBackTracker/Home/HowToGet
Please follow the step and attach the file to us.
Thanks for your help!

Calvin
Reallusion.