Issue 7458
problems installing iclone 7
I have just purchased iclone 7 which so far has taken nearly 14hours of frustrating problems. First I couldnt log on to my member page, but after lots of different attempts I ended up disconnecting all my firewall and security software just to get to the downloadable files on my member page. I finally downloaded the files to install and now it says online verification failed. I have been told to use the reallusion hub to download but my purchase isnt in the list but the only way to download iclone 7 is by using the trial version. I did this but their is nowhere i can see to enter my serial key.
I dont understand why reallusion make it so difficult to buy and install software.
Can someone in authority look into this, I believe it seems to be an ongoing problem for members.
Submitted bywoody173
Nov 28, 2020