iClone8 policies and lack of support suck so bad. Many of the speech (lip sync) and other plug-ins we hoped to use for developing animations are not available with iClone8. Given that I bought iClone7 and upgraded per all the PR coming out of Reallusion, once we discovered that iClone8 works with very few third party plug-ins we wanted to revert the upgrade back to iClone7 again. But, we're being told by "Support" (which is taking a week to respond) that we can't. This has meant that the US$1,500 we invested in the iClone platform has been a total waste, and as a result, we're abandoning iClone and using Blender and creating our own solutions around Blender.

Reallusion needs to wake up, or it will find that customers like us, with the technical where with all, will simply move over to a free product.