Votes
0
Product:
Cartoon Animator 5
Version:
5.22
Status:
Not Reproducible
Issue 11108
When editing in timeline voice and sounds aren't synced.
When editing frames the sounds and voices often do not sync. The solution is to return multiple times to frame 0 and then either play the video or move to desired frame. I am using a 2018 Acer Laptop with Processor Intel(R) Core(TM) i7-7700HQ CPU @ 2.80GHz, 2808 Mhz, 4 Core(s), 8 Logical Processor(s), 16g memory and Geforce GTX.
OS: Windows 10
  •  4
  •  194
Bug
Submitted bypilot747
1
COMMENTS (4)
pilot747 
I’m not sure how I can send you a video about the issue since it happens as I am editing videos via the time line frame slider. 

I guess just have to continue working around this issue as I practice more with CA 5.
Feedback Tracker Admin 
Hi pilot747,

What does sounds and voices out of sync mean?
Could you please submit a video description?

Allen
Reallusion
pilot747 
Okay I will send a simple project done in CA 5. I found it doesn't really matter which project I'm working on there's a sync problem when moving about the timeline. It takes a couple of resets to frame 0 to get a proper sync. It also causes rendering issues if the frame isn't at 0 and synced properly.

https://1drv.ms/u/s!AthUmHzuFF0FzSYDAh8yDZwvWpM0?e=5xSULG

Hope the link works from One Drive
Thanks for the help.

This was a fun project for Christmas.

John
Feedback Tracker Admin 
Thank you for your feedback.

Please provide your “ctProject” file to help us identify the problem.

Please describe the issue in a detailed step-by-step operation for us to reproduce. and capture a screen video about this issue, put it on the YouTube, and add the link in your next comment.

You can attach the file in your next comment. If the file size is larger than 10MB, you can use cloud services such as Google Drive, Dropbox or OneDrive to make the files available to us and put the link in your comment. you can use private comment if you want to keep it private.

Your help is highly appreciated.

Allen
Reallusion
1