When I apply a "Skin" to an avatar in CC crashes everytime.

Votes
0

Product:
Character Creator 2

Version:
2.1

Status:
Closed

Issue 3418

When I apply a "Skin" to an avatar in CC crashes everytime.

I have this problem in CC 1.54 (latest patch) and with CC 2.1 (latest patch). Every time I try to apply a skin texture to an avatar the program will crash. I can do, as far as I can tell, everything else in CC except apply a new skin. I can modify the existing skin with no problem and morph with no problem. I can import an avatar with a different skin from iClone 7 with no problem.
I have the lastest, as of today, NVIDIA GeForce 980 ti drivers as well.

It's interesting in a beta version of CC 2.x awhile back I didn't have this problem. I still had it with the earlier CC 1.x version at the same time though.

Thanks for any thoughts.
mp

OS: Windows 7

6
2952

Pipeline (Export/Import)Material Editor General

Submitted bymark 2017/07/14 20:13:26

1 2

COMMENTS (6)

Feedback Tracker Admin 2017/07/17 12:16:41

Thank you for your feedback.

Please provide crash dump files for further checking.

Download the zip file with the link below, inside the zip you can find the description about how to generate the crash dump.
https://drive.google.com/file/d/0B2qzWIH-JBaudGpCcTZIdG5KNjQ/view?usp=sharing

You can use cloud services such as Google Drive, Dropbox or OneDrive to make the files available to us and email the link with "FT3418" in the email title to feedbacktrackeradmin@reallusion.com.

Reallusion

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