Votes
0
Product:
Character Creator 4
Version:
4.52
Status:
Assigned
Issue 11826
Unable to generate textures
Hi, I have been trying to export fbx of characters from CC4 and I keep noticing that some of the textures are missing. I tried importing in UE5 and it shows disabled textures as white. Maybe it's a bug with the latest version?
OS: Windows 10
Attachment:
  • Screenshot 2025-02-20 163051.jpg
  • Screenshot 2025-02-20 163125.jpg
  • Screenshot 2025-02-20 163157.jpg
  • Screenshot 2025-02-20 163641.jpg
  •  4
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Submitted bygtr.nkm Feb 20, 2025
1
COMMENTS (4)
Feedback Tracker Admin Mar 12, 2025
Hi,gtr.nkm

Here is my result in Unreal 5.5 with UE Auto Setup 1.37,everything looks normal.Can you show me your Character Creator's export fbx setting & Unreal's import settings?
Or could you record the process from exporting in Character Creator to importing into Unreal?

Best Reguard
Howard
Attachment:
  • 螢幕擷取畫面 2025-03-12 144811.png
  • 螢幕擷取畫面 2025-03-12 144837.png
Feedback Tracker Admin Mar 11, 2025
Hi,gtr.nkm

Your link requires access permissions. Please help me click accept again.
Thanks!!

B.R.
Howard
gtr.nkm Mar 9, 2025
Private Comment
Feedback Tracker Admin Mar 7, 2025
Hi,gtr.nkm

Thanks for your feedback
The materials for the hair and tearline are as expected.
The reason it might affect the visual result in Unreal could be the Shader Type. Could you tell me which Shader Type you selected before you import?
If you selected the HQ Shader, can you provide your file and the version of Auto Setup you used?

Attach these files in your next comment. If the file size is larger than 10MB, you can use cloud services such as Google Drive, Dropbox or OneDrive to make the files available to us and put the link in your comment. You can use Private Comment if you want to keep it private.

Best Reguard
Howard
Attachment:
  • 螢幕擷取畫面 2025-03-07 181751.png
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