Votes
1
Product:
iClone 8
Version:
8.12
Status:
Not Reproducible
Issue 9312
Timeline window doesn't open when pressing "timeline" button
Running iClone 8.12 Trial on Windows 10.

When I hit the "timeline" button, the timeline window doesn't open.
The only way to get the timeline window to open is to go to workspace->animation.
OS: Windows 10
Attachment:
  • iclone_about.jpg
  •  9
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Bug
Submitted bybarca-8
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COMMENTS (9)
barca-8
For future generations: The cause of the problem was having monitors with different "scales" in Windows Settings. Two were at 125% and one was at 100%. When I made them all 125%, the problem went away.
barca-8
Do you need any additional info?

Were you able to reproduce the problem?
barca-8
"Info Collection System" file is attached. Thank you for looking at this.
Feedback Tracker Admin
Hi barca-8,

Thanks for your reply.
Please go to this page and follow the steps, and send the file to us.
https://www.reallusion.com/FeedBackTracker/Home/HowToGet
Thanks for your help!

Calvin
Reallusion
barca-8
I haven't seen any updates on this and it's status shows "not reproducible."

Does this indicate the ticket is closed?
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