Votes
0
Product:
iClone 7
Version:
7.92
Status:
Closed
Issue 8202
Texture editor issue (Photoshop)
Texture editor will not launch all of the sudden for both iClone and CC3. I have current versions of both. I also have the texture editor pointing at photoshop.exe and this has not changed. Worked fine up until a week ago and noticed at that time, both IC and CC3 prompted me to select an editor. I thought that was strange and has not worked since.

Update: Screen capture added: the warning I received when trying to launch my editor.

Thanks for your assistance.
OS: Windows 10
Attachment:
  • Capture.PNG
  •  2
  •  571
BugGeneral
Submitted byAlolu Oct 31, 2021
1
COMMENTS (2)
Alolu Dec 10, 2021 
Yes, I am currently on 7.93 as of this response. I can open PS directly.
Feedback Tracker Admin Dec 27, 2021 
Hi Alolu,

Great. If you have any questions, please let us know.Thanks.

Molly
Reallusion
Alolu Dec 24, 2021 
Thank you. Issue resolved. :)
Feedback Tracker Admin Dec 21, 2021 
Hi Alolu,

Here you are.
https://cdn4.reallusion.com/CC3_TextureEditor.reg

Molly
Reallusion
Alolu Dec 20, 2021 
Yes for CC3 as well if you don't mind. I will do the same just in case.   I have the latest version of CC3.  Thank you.
Feedback Tracker Admin Dec 20, 2021 
Hi Alolu,

I'm very sorry that because we can't reproduce it, so we can't trace the reason.Do you need the registry of CC3?

Molly
Reallusion
Alolu Dec 19, 2021 
That worked. Thank you!  I don't know why it would not work when I selected the .exe under preferences.
Feedback Tracker Admin Dec 13, 2021 
Hi Alolu,

Please double-click this reg file,and set phothshop as the texture editor again.Please try it again.

link:
https://cdn4.reallusion.com/IC7_TextureEditor.reg

Molly
Reallusion
Feedback Tracker Admin Dec 10, 2021 
Hi Alolu，

Please update to iClone7.93 and try it again.Can you launch photoshop directly？

Molly
Reallusion
1