Votes
2
Product:
Character Creator 4
Version:
4.4
Status:
Active
Issue 11210
Smart content not connecting
When opening CC4, I get a warning in my content tab:
"Failed to connect to the local data base. Please restart the content Manager.
Reallusion Support
_Restart_ "
Restarting the connection doesn't do anything.
How do I get my content back and why is it missing in the first place?
Reallusion support is a dead end link and restart doesn't work.
Any ideas?
OS: Windows 11
Attachment:
  • smartcontent CC4-4.jpg
  •  1
  •  501
Contents
Submitted byMasterstroke Mar 21, 2024
1
COMMENTS (1)
mitchellcameron04 May 10, 2024 
did you ever get it fixed?
Feedback Tracker Admin May 13, 2024 
Hi mitchellcameron04,

If you have the same problem, please contact our customer service.Please open Help menu in Character Creator and choose Technical Support.

Molly
Reallusion
Attachment:
  • 螢幕擷取畫面 2024-05-13 122623.png
1