Votes
4
Product:
Character Creator 4
Version:
4.33
Status:
Active
Issue 10953
Since 4.33, Character Creator prompts to Download new content every time I open it
I'm used to CC asking me if I want to download new content upon opening the program. ("New content found, would you like to update now?")

However, since updating to 4.33, it asks me this every time I open the program, even if I continuously close and reopen it. I always say Yes, to download the new content, but then I can close CC4 and reopen it, and it will immediately ask me the same thing again.

It seems like it's either failing to download the new content, so it has to try again, or it's incorrectly deciding there's new content to download.
OS: Windows 11
  •  2
  •  301
Bug
Submitted bydan.goyette Nov 26, 2023
1
COMMENTS (2)
dan.goyette Jan 9, 2024 
Having upgraded to 4.4, I stopped seeing this issue. It actually seems it might have been resolved a few days after I initially reported it. In any case, this is no longer occurring.
Feedback Tracker Admin Jan 9, 2024 
Hi dan.goyette,

Did it happen in Character Creator v4.4？If Yes，please provide your CMS folder to us.

CMS folder path:
C:\ProgramData\Reallusion\CMS

please attach the file in your next comment. If the file size is larger than 10MB, you can use cloud services such as Google Drive, Dropbox or OneDrive to make the files available to us and put the link in your comment. You can use Private Comment if you want to keep it private.

Your help is highly appreciated.

Molly
Reallusion
1