Serial number does not match the account

Votes
0

Product:
Character Creator 3

Version:
3.11

Status:
Not a Bug

Issue 6428

Serial number does not match the account

so I just got cc3 pipeline then i got this message "Serial number does not match the account" why is this happening, I notice that cc3 and the extension have different serial numbers.

OS: Windows 10

2
1240

Bug General Pipeline Extension

Submitted byAkitosavage 2019/11/15 01:20:46

COMMENTS (2)

Akitosavage 2019/11/19 13:27:27

it's still popping out when i open the application

Feedback Tracker Admin 2019/11/19 07:22:54

Hi Akitosavage,

I found that your account has been merged by our technical service team. Did it work?
If the issue not resolved, please contact our technical service team for further assistance.

Irving
Reallusion