Votes
0
Product:
Cartoon Animator 5
Version:
5.33
Status:
Duplicate
Issue 11864
Program Shuts Down
I was deleting .svg files in the Scene list. I accidentally deleted a "Locked" file, then tried to revive it by pressing Control + Z... (Undo). Then, the program crashed and shut down
OS: Windows 11
  •  1
  •  29
GeneralAnimation
Submitted by121jon331 Mar 7, 2025
1
COMMENTS (1)
Feedback Tracker Admin Mar 7, 2025 
Thanks for your reply and feedback.

Please provide your ctProject and crash dump file to help us identify the problem.

Download the zip file with the link below, inside the zip you can find the description about how to generate the crash dump.
https://ftp.reallusion.com/reallusionsupport/CTA5_WER_Crash_Dump.zip

You can attach the file in your next comment. If the file size is larger than 10MB, you can use cloud services such as Google Drive, Dropbox or OneDrive to make the files available to us and put the link in your comment. you can use private comment if you want to keep it private.

Allen
Reallusion
1