Votes
0
Product:
iClone 8
Version:
8.02
Status:
Released in 8.3
Issue 8795
Motion Live panel bugs on 2nd display
In Motion Live panel the add gear + buttons and the Character caution sign icon profile selectors do not function correctly when the panel is on a second display I.e. not display 1.

Clicking on the add gear + buttons do nothing and does not list available profile(s) such as "LIVE FACE".

Clicking on the + should show a box with "LIVE FACE" displayed to be selected. It will then add a connection line when selected.

Similarly the caution icon under character list behave the same way. Work on Display 1 and not on display 2.

I chased this not working around before I discovered it would work fine on display 1.
OS: Windows 10
  •  4
  •  471
BugMotion LIVEAnimation
Submitted byDreamfyr Aug 12, 2022
1
COMMENTS (4)
Dreamfyr Aug 31, 2022 
Yes, it has 2 Dell monitors both 3480x2160 I believe I had them scaled to 150% with this issue.
Feedback Tracker Admin Sep 1, 2022 
Hi Dreamfyr,

We can repeat it.Thanks for you help.

Molly
Reallusion
Feedback Tracker Admin Aug 31, 2022 
Hi Dreamfyr,

Is the computer with the problem 4K monitor？

Molly
Reallusion
Dreamfyr Aug 30, 2022 
I would like to be able to but I am currently unable to run iClone due to an issue on the system I reported the bug for. (Support TicketID : 226042) 

I tried it on a laptop with a second screen and could not duplicate the issue completely. I did notice that sometimes the location of the box would be in some other location and not next to mouse cursor. This may have happened and not been noticed when I first reported the issue.
Feedback Tracker Admin Aug 30, 2022 
Hi Dreamfyr,

Can you capture a screen video for both screens?You can put it on the YouTube, and add the link in your next comment.Thanks.

Molly
Reallusion
1