Votes
0
Product:
Character Creator 4
Version:
4.01
Status:
Released in 4.02
Issue 8700
Missing Morph Sliders for CC4 Camila (and other characters)
Steps:
1. Select CC4 Camila
2. Get alert 'Slider Not found' see attached
3. Open Modify and click on body parts to check for morph sliders

Actual result:
No sliders available for ANY body part - including headshot Morph 1000+ - for ANY character I select from Content
(only previously made CC3 sliders appear - and these function fine)

Expected result:
All sliders to be found
headshot morph to work

NOTE 1: when i uninstalled and reinstalled Headshot Morph 1000+ sliders appeared. But when restarted they were gone again
NOTE 2: when use "find file" sliders are in Reallusion\Reallusion Templates\AvatarControl\Headshot Morph 1000+\Embed
OS: Windows 10
Attachment:
  • missingCC4Slider.png
  • missingCC4Slider2.png
  • findFileCC4Slider.png
  •  5
  •  3351
Bug
Submitted byoberdoofus
1
COMMENTS (5)
oberdoofus 
UPDATE: Fixed with new 4.02 update
oberdoofus 
UDATE: (still broken)

1. I uninstalled and reinstalled the 'characters' pack - as per https://forum.reallusion.com/514803/Missing-morph-sliders
And this works BUT if I save & close the project/program and then reopen - I am back where I started - with all morph sliders (except for custom ones) still missing. 
I also have to do the same thing for my Headshot Morph plugins/packs to get their sliders to appear every time I reopen a project
2. I have also uninstalled - redownloaded - and reinstalled CC4 and each plugin from the hub and each time I get the same result  - I always end up needing to do step 1. above again

I don't really want to have to uninstall and reinstall packs to get them to work every time I load a character/project as I am about to start a project that requires many characters? Also after initially recommending CC4 to my clients - I now have to ask them to hold off until this recent issue/bug can be resolved.

FWIW CC4 worked fine until recently - not sure if it was broken during the update?
 
Appreciate your help in this - Thanks!
oberdoofus 
update: i have tried all the solutions in this post: https://forum.reallusion.com/514803/Missing-morph-sliders
and while it works partly it is not really a workable solution

1. I uninstalled and reinstalled the characters pack - this works BUT if I close the program/project and then reopen - I am back where I started - with all morph sliders (except for custom ones) gone. 
I also have to do the same thing for my Headshot Morph plugins/packs

2. I have uninstalled - redownloaded - and reinstalled CC4 and each plugin from the hub and each time - same result  - I always end up needing to do step 1. above 

I don't really want to have to uninstall and reinstall multiple packs to get them to work each time I load a character/project as I am about to start a project that requires many characters?  Help pls!
oberdoofus 
Also FYI I did previously Sync Installed Assets (following an official instructions). And prior to the update 4.01 - the morph sliders all worked

NOTE: Ultimate Morph set also not showing up in Modify panel
Attachment:
  • SyncAssetsCC4Slider.png
oberdoofus 
Only Sliders that appear are
Actor parts> 
CC_Base_EyeOcclusion
CC_Base_tearline
1