Votes
0
Product:
iClone 7
Version:
7.82
Status:
Released in 7.83
Issue 7354
Memory cant be read
Lately sometimes, i get this message and after that iclone crashes
OS: Windows 10
Duplicate Issue:   Any attempt to copy (CTRL-C) a key on the timeline crashes the iClone
Attachment:
  • Screenshot 2020-10-19 091134.jpg
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Bug
Submitted byahingel
1
COMMENTS (3)
ahingel 
i cant reproduce it, it happened sometimes
Feedback Tracker Admin 
Yes,copy key will crash randomly.I have transfer it to RD department.Thanks.

Molly
Reallusion
ahingel 
it happened sometimes not always , when i tried to select some keyframes and pressed ctrl-C to copy them
Feedback Tracker Admin 
Hi ahingel,

Can you tell me what you did to cause iClone crash?And provide your crash dump file to help us identify the problem. Attach the file in your next comment. If the file size is larger than 10MB, you can use cloud services such as Google Drive, Dropbox or OneDrive to make the files available to us and put the link in your comment.

Download the zip file with the link below, inside the zip you can find the description about how to generate the startup log and crash dump.
https://drive.google.com/file/d/10LLfXMh94JEFT2CK4hD9ejpsuzwnAq7l/view

Molly
Reallusion
1