Malfunction between Character Creator 3.3 and my antivirus "Orange Security Suite 12 (m)

Votes
0

Product:
Character Creator 3

Version:
3.3

Status:
Assigned

Issue 7129

Malfunction between Character Creator 3.3 and my antivirus "Orange Security Suite 12 (m)

Malfunction between Character Creator 3.3 and my antivirus "Orange Security Suite 12 (m)".

The "Undo / Redo" function is not operational as long as my antivirus is activated.
I have also already had "out of memory", wanting to load a garment for my character.
Even once or twice I got an error code "6" when launching "iClone v7.8" with my antivirus enabled

When I turn off my antivirus for a few hours, everything works fine.

1 °) My antivirus is activated
- I am running Character Creator 3.3 and I have the error message

2 °) I close Character Creator 3.3

3 °) I deactivate my antivirus for 5 hours

4 °) I relaunch Character Creator 3.3 and everything is ok

Thank you in advance

Best Regards
Yvon
ponctuelfr@gmail.com
View Order #10645560

OS: Windows 10

Attachment:

General Morph

Submitted byponctuelfr 2020/08/11 15:13:35

COMMENTS (2)

ponctuelfr 2020/12/06 23:48:52

Hello Molly,

I tried your solution and it seems to work.
I hope it will be good all the time.
Thanks again

Best regards

Yvon
View Order #10645560

Feedback Tracker Admin 2020/11/25 06:25:40

Hi ponctuelfr,

Please right-click Character Creator 3.3 shortcut,choose "Run as administrator",and try it again.Thanks.

Molly
Reallusion